FREQUENTLY ASKED QUESTIONS?
Q - Why pick a Private Gym over a Commercial Gym?
Answer: If you are not confident in a gym and unsure of how to use weights, how to correctly perform each exercise, then a Private Studio is the way to go. Its personal, it's 1 on 1, no fighting for equipment and your Personal Trainer is solely there for you with no interruptions.
Q- Can I access the Gym just for Personal Training without having to join the Gym?
Yes. Unlike traditional gyms, Blackoutffpt does NOT require a membership for Personal Training. You can begin with a trial pack and then choose between single PT sessions (processed via EZIdebit) or pre-paid PT packages, based on your preferences and goals. There are no hidden fees or exit fees. However, we do require a 24-hour notice to reschedule or cancel a session to avoid forfeiture.
Do you have lock-in contracts?
Answer: No we do not, we only ask 30day notice of cancellation. No exit fee or other hidden fees.
Q- What if I go on holiday?
Answer: We offer a two-week hold once per calendar year.
If you experience illness or an accident, we require a doctor’s certificate to place your membership on hold for an extended period.
Q- What happens if I don't have enough money in my account on my payment day?
Answer: EZIdebit have a $9.90 failed payment fee which will be charged on your next payment.
Q- Is it child friendly?
Answer: Unfortunately we do not have a creche for members to use, however if you are here for a group session under our trainers and your child can sit quietly, they are welcome to sit at the front desk, we do not mind. Parents are responsible for their child's needs at all times. No food to be brought to the Gym for the safety of any child who may have allergies. A Water bottle is fine.ext payment day
